Shipping and Returns
Every item is made by hand after your order is placed. If you have questions about your order, or you would like to make any changes to the items you've ordered, (for example, a different fabric, or a special size) please use the Contact Us tab to leave a message immediately after placing your order. Your order will be shipped directly to you within 2 weeks of placing the order. All items ship priority mail. If you are charged at checkout for a larger shipping package than is required, we will refund extra shipping charges at time of shipment.
RUSH ORDERS: If you have an event or photo date, please specify this at checkout, or send a follow up message as soon as possible. If your need by date cannot be met, we will let you know right away, and work with you towards a solution or cancel your order if necessary.
Because every item is handmade for you, we do not encourage returns. However, we do want you to LOVE every Crocodile Crunch purchase. If you need a different size, or if there has been an error in your order, please do not hesitate to contact us right away.